Format:
Audio Book on CD, Audio Books, Nonmusical Sound Recording, Sound Recording
Author:
Noll, Douglas, 1950- author.
Title:
De-escalate [sound recording] : how to calm an angry person in 90 seconds or less / Douglas E. Noll.
Edition:
Unabridged.
Publisher, Date:
New York : Simon & Schuster, Inc., [2017]
Description:
6 audio discs (7 hr.) : CD audio, digital ; 4 3/4 in.
4 3/4 in.
digital
audio file CD audio
Summary:
Discover how to successfully and efficiently calm an angry person or diffuse a volatile situation in ninety seconds or less with this proven and accessible peacekeeping method. Douglas E. Noll offers offers a new set of social listening and communication skills, based on the latest findings in neuroscience and meditation. Along with practical exercises and scenario-based examples, each chapter focuses on specific themes, such as dealing with emotionally charged teenagers and frustrated coworkers. Additionally, Noll shares practical tips on how to be civil in an uncivil society.
Subjects:
Anger.
Interpersonal relations.
Interpersonal communication.
Conflict management.
Psychology.
Audiobooks-CD.
Other Author:
Dao, Aleya, 1971- narrator.
Notes:
Title from container.
Read by Aleyo Dao.
Compact discs.
Restricted to PRINT DISABLED Patrons.
ISBN:
9781508245490
Publisher or Distributor Number:
9781508245490
Other Number:
1003532574
System Availability:
1
Current Holds:
0
# Local items:
1
Control Number:
1448926
Call Number:
303.6 NOLL CD book
Course Reserves:
0
# Local items in:
1
# System items in:
1
Medium:
[sound recording]